Performance Management
Workshop Overview:
Managing the performance of others is more than the annual performance review. Successful performance management results in continuous process improvement, enhanced productivity, workplace cohesiveness, exceptional customer service and a positive community reputation. A successful blending of organizational and employee needs can result in both performance and spirits soaring!
This workshop will examine critical aspects of successful performance management. A variety of training techniques will be used with emphasis placed on practical application of new skills and ideas.
Who Should Attend?
Leaders who are expected to deliver results through the effective use of people might be interested in this workshop. Some of these leaders are currently experiencing challenges with their people and are frustrated by the same results and challenges that plague their everyday work environment.
The learning Outcomes:
- Identify roles and responsibilities of an effective leader
- Create dialogue to discuss with your employees their needs and goals
- Link organizational goals to the work group
- Create job expectations and standards of performance
- Give feedback using the powerful ABC communication technique
- Analyze motivational techniques to get results
- Develop a system to encourage your employees to stay on track
- Facilitate positive performance review interviews
- Create an open and friendly performance focused environment all year
- Document discussions and problems
- Identify strategies to provide a motivating environment
- Create action plans for continuous improvement
Attendees will engage in skill practice, individual and group exercises and they will be encouraged to reflect on their current skills and future expected performances.
The workshop uses The Management Style Questionnaire from The Hay Group
Duration: Three Days
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